Clear your cached passwords (Note: you may need Admin rights to do this) - Windows.Mac Outlook - Choose Tools | Accounts | type your HawkID password in the password field. Deselect the "Always prompt for logon credentials" check box.If prompted, in the Password: text box, type your password.Choose File | Account Settings | Account Settings.Verify that prompt for Credentials isn’t checked in profile:.If prompted again after Cancel, move on to step 3. Be sure to use when prompted for your Outlook credentials and check the " remember credentials" box.Try logging into OWA? If you can log into OWA, then try restarting Outlook.It will run diagnostics and attempt to fix the issue. If the steps below don't work, download and install the Microsoft Support and Recovery Tool. In this case, please contact your local ITS Support Team or the ITS Help Desk. In some cases, you may need administrative rights to update these settings. Use Registry Edit at your own risk.If you are continually being prompted for your password in Outlook try the steps below, one at a time, to resolve the issue. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor canīe solved. WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Use right-click to delete all the search results (there can be up to 50).Type Skype into the Find box and click Find Next.Press the Windows and R keys at the same time, then type regedit in the Run dialog and click OK.Up your Registry before making any changes.
Delete any Skype entries from the Registry- but beware: serious problems might occur if you modify the Registry incorrectly, so make sure you follow these steps carefully. ( Please note: if you installed Office suite, we cannot uninstall Skyep for Business separately.
Choose Skype for Business to uninstall it. Go to Control Panel > Programs > Programs and Features > Uninstall or change a program. Exit Skype for Business> navigate to C:\Users\AppData\Local\Microsoft\Office\16.0\Lync , here you’ll see sip_username, you may delete this folder.ģ. Sign-out Skype for Business> click Delete my sign-in infoĢ. To complete uninstall Skype for Business and remove it from registry, please follow these steps.ġ.
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